IT Helpdesk Services in Schaumburg

InterDev’s managed IT services allow us to focus on growing our business without worrying about the complex technology issues that come with supporting large, nationwide customers. Security concerns and outages are handled around the clock, and InterDev’s recommendations—including Microsoft 365 and off-site server solutions—have made communication and business operations seamless across our five locations. We began as a small company with limited technology needs, but InterDev always treated us as though we were just as important as its largest clients. As we grew from a single local office into a nationwide supplier with locations in multiple states, InterDev continued to provide the technology, guidance, and responsive support we needed. Their team is always quick to respond and resolve issues as they arise.

Partnering with InterDev has provided invaluable peace of mind. Meals on Wheels NEI can now concentrate on what we do best—serving our community—knowing our IT infrastructure is secure, reliable, and expertly managed.

InterDev transformed our organization from having no GIS capabilities to establishing a comprehensive GIS Hub that benefits both staff and the public. This was a critical enhancement for our operations. While we have more goals to achieve, I am confident that InterDev will help us reach them. Their service and daily support have been exceptional.

InterDev has been a strong partner for Wood Partners on new-build deployments, handling network installation and ongoing managed IT with a field-ready approach. Their team understands jobsite realities, plans ahead, and executes cleanly, which reduces last-minute issues and supports a smooth transition from construction to occupancy. We would recommend them to any organization looking for reliable, end-to-end IT support.

When Brookhaven was incorporated, we faced an impossibly tight one-week timeline to get our entire municipality operational. InterDev didn’t just meet that challenge—they blew us away. By taking the initiative to pre-build our core infrastructure on loaner equipment and partnering with One Ring Networks for immediate 50 Mbps wireless connectivity, they had us fully online and connected right at midnight on day one. Over the past year, InterDev has been an indispensable partner in our growth. From seamlessly transitioning us to cloud-based Microsoft Office 365 and launching our municipal data center, to provisioning 50 police cruisers in a single day with ruggedized laptops, MDTs, and camera systems—their speed, ingenuity, and dedication are unmatched. InterDev doesn’t just manage our IT, telecommunications, and GIS systems; they help us strategically plan for the future. Thanks to their technical expertise and long-term vision, our staff, courts, and public safety officers have the state-of-the-art tools they need to serve our 50,000 citizens efficiently every single day.

InterDev transformed our non-profit’s operations by modernizing our M365 infrastructure and establishing rock-solid cybersecurity. Serving over 700 daily meals to seniors requires flawless connectivity, and their responsive help desk handles every issue instantly. Having dedicated vCIO leadership gives us complete peace of mind to focus on our mission.

Managing sensitive medical data for thousands of athletes requires strict HIPAA compliance. InterDev eliminated our IT confusion, deploying secure cloud backups and full encryption. Their team explains technical issues in plain language and provides rapid help desk support during major sporting events. They are an irreplaceable partner in our growth.

Operating municipal technology demands absolute uptime and robust security. InterDev serves as a natural extension of our staff, expertly managing emergency dispatch networks, municipal GIS mapping, and cybersecurity defenses. Their proactive monitoring eliminates single points of failure, keeping our city government responsive, modern, and efficient.

Providing high-quality municipal services requires systems that run smoothly 24/7. InterDev’s service desk team resolves our support tickets almost instantly while keeping our infrastructure fully optimized. They understand local government requirements, fortify our cyber defenses, and deliver top-shelf technical support every single day.

Partnering with InterDev gave our village administration the reliable digital framework needed to serve our community efficiently. Their engineers proactively patch vulnerabilities before outages occur and guide our staff on cybersecurity best practices. They deliver fast, friendly service that fits our municipal workflows and operational budget.